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WILL I RECEIVE A CONFIRMATION AFTER PLACING MY ORDER?
When you place an order, you will automatically receive confirmation by text message or by an email. In case you do not receive a confirmation email please contact us via email at hiraaliofficial@gmail.com
HOW LONG IS THE DELIVERY TIME?
For all orders, delivery time is 2-6 working days.
DO YOU DELIVER OUTSIDE PAKISTAN?
We do not ship our skincare range outside of Pakistan.
HOW DO I TRACK MY ORDER?
To track your order Kindly share your unique order confirmation number with us and our team will share the parcel tracking number.
CAN I CANCEL MY ORDER?
Cancellation is only possible when you informed us within 12 hours after placing the order.
I ADDED AN INCORRECT ADDRESS. HOW DO I CHANGE IT?
Contact our team through any channel and they will update your address.
HOW WILL I KNOW WHICH PRODUCTS ARE BEST FOR ME?
We offer free consultation. Contact us on our Instagram to so our representative can recommend the best products for you.
Orders
Below are some of are common questions about orders
How do I make a purchase?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
When will my order be shipped?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
What is your return policy?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How long will it take until I receive my order?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
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