WILL I RECEIVE A CONFIRMATION AFTER PLACING MY ORDER?
When you place an order, you will automatically receive confirmation by text message or by an email. In case you do not receive a confirmation email please contact us via email at hiraaliofficial@gmail.com
HOW LONG IS THE DELIVERY TIME?
For all orders, delivery time is 2-6 working days.
DO YOU DELIVER OUTSIDE PAKISTAN?
We do not ship our skincare range outside of Pakistan.
HOW DO I TRACK MY ORDER?
To track your order Kindly share your unique order confirmation number with us and our team will share the parcel tracking number.
CAN I CANCEL MY ORDER?
Cancellation is only possible when you informed us within 12 hours after placing the order.
I ADDED AN INCORRECT ADDRESS. HOW DO I CHANGE IT?
Contact our team through any channel and they will update your address.
HOW WILL I KNOW WHICH PRODUCTS ARE BEST FOR ME?
We offer free consultation. Contact us on our Instagram to so our representative can recommend the best products for you.
Orders
How do I make a purchase?
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How do I know if my order is confirmed?
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Can I change my shipping address after my order is placed?
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Shipping & Returns
Do you ship internationally?
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When will my order be shipped?
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What is your return policy?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How long will it take until I receive my order?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.